Summer Job as an Insurance Officer in Uppsala

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion kronor each year. These are everyone’s tax funds that we manage. It is a great responsibility. Therefore, we thoroughly examine each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

We are now looking for insurance officers for summer jobs located in Uppsala. If you are a student, we would prefer that you have a couple of terms left in your studies as there may be opportunities for work during the terms.

Case Management, Customer Contact, and Teamwork

As an insurance officer, you have an important mission: to help citizens ensure that the right person receives the right compensation at the right time. You provide individuals with the means to have an overview and feel secure in all contacts with the Swedish Social Insurance Agency. Each individual has a unique situation and needs to be met based on their specific needs. In your work, you are responsible for conducting investigations based on applicable regulations.

You check, assess reasonableness, and complete information. You then make decisions regarding compensation and implement the decision. In your work, you will have some contact with applicants and insured individuals both in writing and by phone, as well as with employers. Your work includes documenting and registering relevant information related to incoming cases. You are responsible for ensuring that a fair and objective assessment is made in each individual case. The positions are focused on handling parental insurance.

The position involves handling confidential information, which places high demands on proper management. Therefore, it is important that you, who will work with us, have a high level of security awareness.

This is a job for you who want to take responsibility.

We are looking for someone who

• has a high school diploma or equivalent experience and qualifications
• is service-oriented
• has a systematic and meticulous work approach
• is stable and can maintain energy even in stressful situations
• is results-oriented and wants to achieve set goals
• has good communication skills
• has the ability to handle IT systems in effective work methods and flows.

It is an advantage if you

• have experience working with customer meetings in a fast-paced and varied environment
• have worked with making decisions that affect individuals
• are accustomed to working with repetitive tasks under time pressure.

We place great importance on your personal qualities.

Other

A number of positions, temporary employment. You are expected to be able to work full-time during the summer between June 1 and August 31, with planned mandatory introduction during weeks 21 and 22. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. In this recruitment, psychological tests may be used as part of the selection process. Location: Uppsala.

Would you like to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://fk.se/jobbahososs)

Contact Persons

Manager: Zabina Sialis, 010-119 43 36 and Shawder Rashed, 010-114 32 34 (for questions about the position). HR Specialist: Jenny Fredriksson, [email protected], 010-113 71 07 (for questions about the recruitment process). ST: Therese Plantin, 010-119 22 35. Saco-S: Daria Memetovic, tel. 010-118 40 78. Seko: Johanna Grundström, 010-115 30 44.

Application

Welcome with your application no later than February 22, 2026. Please upload your diploma, grades, and certificates along with your application.

If you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of equal value for all people, legal certainty, and good service.